Administrative professionals are essential to organizational effectiveness and operational success. This course enables participants to improve productivity, strengthen communication skills, manage workplace responsibilities efficiently, and develop the personal and professional capabilities needed to achieve administrative excellence in modern work environments.
Administration and Secretarial
Achieving Administrative Excellence
Administrative professionals are essential to organizational effectiveness and operational success. This course enables participants to improve productivity, strengthen communication skills, manage workplace responsibilities efficiently, and develop the personal and professional capabilities needed to achieve administrative excellence in modern work environments.
Upcoming dates
Classroom
| Start date | End date | Location | Fee | Registration |
|---|---|---|---|---|
| Barcelona - Spain |
€1,925 + VAT
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| Munich - Germany |
€2,125 + VAT
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| London - United Kingdom |
€2,100 + VAT
|
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| Munich - Germany |
€2,125 + VAT
|
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| Madrid - Spain |
€2,125 + VAT
|
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| Geneva - Switzerland |
€2,625 + VAT
|
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| Istanbul - Türkiye |
€1,425 + VAT
|
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| Kuala Lumpur - Malaysia |
€1,400 + VAT
|
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Online live
Remote
- Improve workload management and organizational effectiveness
- Apply practical time management and prioritization techniques
- Strengthen workplace communication and interpersonal skills
- Build productive working relationships with managers and teams
- Enhance professional behavior and workplace image
- Manage stress and maintain personal effectiveness
- Utilize technology and administrative tools efficiently
- Develop a continuous professional growth strategy
This program is intended for professionals involved in Administration and Secretarial.
- Administrative professionals
- Executive assistants
- Secretaries and coordinators
- Office managers
- Administrative supervisors
- Personal assistants
- Employees responsible for administrative support functions
This course uses an interactive methodology combining presentations, practical exercises, role plays, group discussions, workplace scenarios, case studies, self-assessments, and hands-on activities designed to encourage practical application and skill development.
Day1
Managing Priorities and Administrative Effectiveness
- Defining personal and professional goals aligned with workplace responsibilities
- Improving productivity through smarter work practices and efficient methods
- Establishing priorities and scheduling activities effectively
- Creating practical administrative systems and workflow procedures
- Recognizing productive habits and reducing time-consuming activities
- Utilizing modern technologies and digital tools to improve administrative performance
Day2
Building Strong Communication and Interpersonal Skills
- Understanding different communication approaches and styles
- Developing confident and respectful workplace communication techniques
- Establishing professional boundaries while maintaining positive relationships
- Understanding personality differences and behavioral preferences
- Managing challenging situations and workplace interactions effectively
- Strengthening emotional intelligence and reducing unnecessary workplace conflict
Day3
Enhancing Administrative Coordination and Team Support
- Managing administrative activities in virtual and hybrid work environments
- Building effective professional partnerships with managers and leadership teams
- Improving calendar management and scheduling coordination techniques
- Organizing travel arrangements and logistical activities efficiently
- Planning work continuity and delegation during absences or unexpected situations
- Managing meetings effectively, including preparation, participation, and documentation
Day4
Professional Skills and Workplace Presence
- Improving telephone communication and customer interaction practices
- Writing professional and effective business correspondence
- Enhancing digital communication and technology usage skills
- Applying visual planning techniques to improve organization and productivity
- Understanding basic event and project planning principles
- Delivering confident presentations while maintaining a professional image in both office and remote settings
Day5
Personal Effectiveness and Stress Management
- Managing responsibilities, relationships, and workplace demands effectively
- Understanding personal motivation and performance drivers
- Maintaining engagement and productivity during periods of uncertainty
- Managing pressure, stress, and emotional challenges at work
- Creating a healthy balance between professional and personal responsibilities
- Developing long-term professional growth and continuous learning plans
SPARK Training Certificate of Completion is awarded to participants who attend and complete the full training course.
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