Certificate in High Impact Business Communication

Do you want your writing skills to get you noticed and your work admired? This intensive 5-day training course is about effective communications skills essential for organisational and personal success. It provides a superb opportunity for professionals to take those skills to a higher level. There is a wealth of practical guidance on improving the effectiveness of various forms of written communication. This Certificate in High Impact Business Communication training course will present how writing and presentation skills can work in tandem to achieve results. If you want your reports, memos, letters and e-mail to be read with interest and acted upon and if you want to be able to present your ideas with impact and effectiveness, this is the right training course for you.

LM-006Frankfurt - GermanyLeadership and Management

Course schedules

Upcoming dates Classroom

Start date	End date	Location	Fee	Registration
12 Oct 2026	16 Oct 2026	Frankfurt - Germany	€1,625 + VAT	→
9 Nov 2026	13 Nov 2026	Barcelona - Spain	€1,925 + VAT	→
14 Dec 2026	18 Dec 2026	Frankfurt - Germany	€1,625 + VAT	→
18 Jan 2027	22 Jan 2027	Istanbul - Türkiye	€1,425 + VAT	→
15 Feb 2027	19 Feb 2027	Cape Town - South Africa	€2,125 + VAT	→
15 Mar 2027	19 Mar 2027	Barcelona - Spain	€1,925 + VAT	→
19 Apr 2027	23 Apr 2027	Paris - France	€2,250 + VAT	→
17 May 2027	21 May 2027	Frankfurt - Germany	€1,625 + VAT	→

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Online live Remote

12 - 16 October 2026 €1,050 + VAT → 9 - 13 November 2026 €1,050 + VAT → 14 - 18 December 2026 €1,050 + VAT → 18 - 22 January 2027 €1,050 + VAT → 15 - 19 February 2027 €1,050 + VAT → 15 - 19 March 2027 €1,050 + VAT → 19 - 23 April 2027 €1,050 + VAT → 17 - 21 May 2027 €1,050 + VAT →

Why Attend

Do you want your writing skills to get you noticed and your work admired?

This intensive 5-day training course is about effective communications skills essential for organisational and personal success.

It provides a superb opportunity for professionals to take those skills to a higher level. There is a wealth of practical guidance on improving the effectiveness of various forms of written communication.

This Certificate in High Impact Business Communication training course will present how writing and presentation skills can work in tandem to achieve results.

If you want your reports, memos, letters and e-mail to be read with interest and acted upon and if you want to be able to present your ideas with impact and effectiveness, this is the right training course for you.

Course Objectives

Barriers and pitfalls of business communication
Differences between written and spoken communication and their implications
Managing e-mails to be noticed
Writing effective business letters
Writing professional agendas and minutes
Writing instructions and guidelines

Designed for

This program is intended for professionals involved in Leadership and Management.

This Certificate in High Impact Business Communication training course is suitable to a wide range of professionals who would like to improve their business communication skills but will greatly benefit: Professionals who have greater communications responsibilities in their evolving roles or who are finding new communications challenges in their careers Individuals reporting up to senior executives or the board and want to shine Supervisors/Managers/Department Heads with new communication challenges in their careers

Course Methodology

This course uses instructor-led sessions, guided discussion, and practical exercises built around Day One: Improving Business Communication, Day Two: What Makes an Effective Report?, Day Three: The Writing Process, and day four: presentation skills.

Course content

Day1

Day One: Improving Business Communication

Barriers and pitfalls of business communication
Differences between written and spoken communication and their implications
Managing e-mails to be noticed
Writing effective business letters
Writing professional agendas and minutes
Writing instructions and guidelines

Day2

Day Two: What Makes an Effective Report?

Characteristics of an effective report
Understanding the readers’ needs
Generating ideas – Mind mapping and brain storming
Selecting and structuring the content – logical sequencing
Sources of information and research techniques
Great beginnings and neat endings

Day3

Day Three: The Writing Process

Managing your time and priorities
Sentences, paragraphs and readability
Critical reading and managing comments
Proofreading, grammar and punctuation
Tables, diagrams, figures and graphs
The executive summary

Day4

Day Four: Presentation Skills

Characteristics of effective presentations
Preparing a persuasive business presentation
The pillars of effective presentations
Structuring the presentation and making a case
Positive body language
Using visuals effectively

Day5

Day Five: Making a Case & Influencing Skills

Choosing words for maximum impact
Handling questions from your audience
Team presentations to convince critics
Supporting presentations with written documentation
Making a persuasive business case
Influencing Skills and getting support

The certificate

SPARK Training Certificate of Completion is awarded to participants who attend and complete the full training course.

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Certificate in High Impact Business Communication