Security Management

Certificate in Supervising Security Operations (CSSO)

This course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations. It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions. Participants will gain practical skills and techniques that can be implemented immediately back in to the workplace.

Barcelona - SpainSecurity Management
Course schedules
Upcoming dates Classroom
Start date End date Location Fee Registration
Barcelona - Spain
€1,925 + VAT
→
Paris - France
€2,250 + VAT
→
Frankfurt - Germany
€1,625 + VAT
→
Kuala Lumpur - Malaysia
€1,400 + VAT
→
Barcelona - Spain
€1,925 + VAT
→
Geneva - Switzerland
€2,625 + VAT
→
Munich - Germany
€2,125 + VAT
→
Barcelona - Spain
€1,925 + VAT
→
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Why Attend

This course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations.

It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions.

Participants will gain practical skills and techniques that can be implemented immediately back in to the workplace.

Course Objectives
  • Demonstrate and explain the skills and duties of a confident security officer
  • Explain the relevant legislation/law that impacts the work of a security officer
  • Explain the importance of emergency procedures within the workplace
  • List the safety principles, procedures and policies, which are required within the workplace
  • Apply good communication, customer care and negotiating skills
  • Apply searching, patrolling and scene preservation skills
  • Describe the use of access and egress control within the security officer role
Designed for

This program is intended for professionals involved in Security Management.

  • Security officers, managers, team leaders and other individuals who require the skills and duties to perform or manage security roles within the workplace.
Course Methodology

This course is highly interactive and includes group discussions, case studies and syndicate work. It also includes practical exercises that allow all participants to use the knowledge they gained to demonstrate their skills in conducting effective security operations.

Course content
Day1

Introduction to Supervising Security Operations

  • Introduction
  • What is Security?
  • Customer Service
  • The Structure of Law
Day2

Manned Security Operations

  • Roles of a Security Officer
  • Crime Identification
  • Arrest Procedure
  • Security Report Writing
  • Investigations & Evidence
Day3

Physical Security Operations

  • Patrolling
  • Access & Egress Control
  • Search Procedure
Day4

Systems Security Operations

  • Technology & Systems
  • Close Circuit Television (CCTV)
  • Surveillance
Day5

Safety and Emergency Response

  • Health and Safety Awareness
  • Risk, Threat and Vulnerability Assessments
  • Principles of First Aid
  • Fire Safety Awareness
  • Emergency Response & Evacuation Procedures
  • Incident Management
  • Day 6: Communication Skills and Conflict Management
  • Communication & Reporting Skills
  • Introduction to Conflict management
  • Preventing Conflict
  • Managing Conflict
  • Learning from Conflict
  • Day 7: Physical Intervention and Use of Force
  • Introduction to Physical Intervention
  • Use of Force and the Law
  • Disengagement Skills
  • Escorting and Guiding Skills
The certificate

SPARK Training Certificate of Completion is awarded to participants who attend and complete the full training course.

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