Human Resources and Training

Diversity & Inclusion in the Workplace

Diversity and inclusion have positively permeated the world of business. As the world moves ahead, the workplace will evolve — not just in terms of technological revolution, but also in terms of the composition of the workforce. The benefits of diversity and inclusion have evolved from that of compliance, to that of strategy that can be leveraged upon. This is evidenced by High Performing Organizations that champion diversity and inclusivity and are concurrently rewarded by the ethical growth of their employer value proposition (EVP). The critical importance placed on workplace diversity and inclusion primarily results from the recognition that improved diversity can result in increased creativity and innovation, which increases performance. This definitive training course, 'Diversity & Inclusion in the Workplace' builds the business case and establishes the key process to define a diverse and inclusive workplace via global benchmarks and best practices.

HRT-027Human Resources and Training
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Why Attend

Diversity and inclusion have positively permeated the world of business. As the world moves ahead, the workplace will evolve — not just in terms of technological revolution, but also in terms of the composition of the workforce.

The benefits of diversity and inclusion have evolved from that of compliance, to that of strategy that can be leveraged upon.

This is evidenced by High Performing Organizations that champion diversity and inclusivity and are concurrently rewarded by the ethical growth of their employer value proposition (EVP).

The critical importance placed on workplace diversity and inclusion primarily results from the recognition that improved diversity can result in increased creativity and innovation, which increases performance.

This definitive training course, 'Diversity & Inclusion in the Workplace' builds the business case and establishes the key process to define a diverse and inclusive workplace via global benchmarks and best practices.

Course Objectives
  • Become an inclusive catalyst that drives change within the workplace
  • Develop a comprehensive strategy to implement Diversity and Inclusivity
  • Develop practical strategies to enhance a balanced and harmonious workplace
  • Develop positive and inclusive behaviors and language
  • Develop a sustainable Action Plan to ensure continued success
Designed for

This program is intended for professionals involved in Human Resources and Training.

  • This Diversity & Inclusion in the Workplace training course is applicable to any person actively involved or considering developing a structured and comprehensive approach to implementing the Diversity Initiative via clear identification of business need, strategic process, culture analysis, behavioural change and sustainability. This Intermediate level course will greatly benefit those who are focused on developing the business case for this critical resolve for the sustained growth and success of the organization.
Course Methodology

This course uses instructor-led sessions, guided discussion, and practical exercises built around Day one: Building the Foundation of Diversity and Inclusion, Day two: The Diversity Strategy, Day three: Impact of Behaviours and Language, and day four: creating a culture of inclusion.

Course content
Day1

Day one: Building the Foundation of Diversity and Inclusion

  • Understand what Diversity and Inclusion (D&I) are and why they are critical to mission accomplishment
  • Diversity and Globalization
  • Benefits of Diversity
  • The Business Case for D&I
  • Assessing Organizational Gaps in meeting D&I goals
  • Costs and Challenges of Diversity
Day2

Day two: The Diversity Strategy

  • Planning for Success
  • Defining the D&I Strategy
  • The Key Steps of the D&I Strategic Process
  • Measurement and Evaluation
  • Evolution and Integration
Day3

Day three: Impact of Behaviours and Language

  • Explore unconscious biases and how behaviors are manifested from these preferences
  • Understand the Language of diversity to be more inclusive with communication and behaviors
  • Define inclusive and non-inclusive language
  • Activating workplace scenarios to develop judgment around the appropriate language used to improve the workplace environment
  • Resolving Conflict in a Diverse Workforce
  • Communicating Across the Generation Gaps
Day4

Day four: Creating a Culture of Inclusion

  • Organizational Culture and Context
  • Defining and Creating a Culture of Inclusion
  • Aspects of Organizational Change – Policies, Individual and Managerial
  • Individual Attitudes/Behaviors
  • Managerial Skills and Practices
  • Policies and Procedures to Promote Diversity
Day5

Day five: Sustaining Diversity

  • Assessing ‘What’s Next’?
  • Sustainability of the Diversity Initiative
  • Measurements and Monitoring
  • Inclusive Mentoring and Coaching
  • Action Planning for Results
  • Key Summary and Review
The certificate

SPARK Training Certificate of Completion is awarded to participants who attend and complete the full training course.

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