Effective interpersonal communication is the foundation of strong relationships, whether at work, at home, or in social settings. This course focuses on developing the skills needed to communicate clearly, listen actively, and resolve conflicts constructively. By the end of the course, participants will be equipped to build trust, foster collaboration, and create deeper connections through dialogue.
Communication and Writing Skills
Interpersonal Communication: Building Stronger Relationships Through Dialogue
Effective interpersonal communication is the foundation of strong relationships, whether at work, at home, or in social settings. This course focuses on developing the skills needed to communicate clearly, listen actively, and resolve conflicts constructively. By the end of the course, participants will be equipped to build trust, foster collaboration, and create deeper connections through dialogue.
Upcoming dates
Classroom
| Start date | End date | Location | Fee | Registration |
|---|---|---|---|---|
| Barcelona - Spain |
€1,925 + VAT
|
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| London - United Kingdom |
€2,100 + VAT
|
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| Munich - Germany |
€1,725 + VAT
|
→ | ||
| Barcelona - Spain |
€1,925 + VAT
|
→ | ||
| Frankfurt - Germany |
€1,625 + VAT
|
→ | ||
| Rome - Italy |
€2,125 + VAT
|
→ | ||
| Kuala Lumpur - Malaysia |
€1,400 + VAT
|
→ | ||
| Barcelona - Spain |
€1,925 + VAT
|
→ |
Online live
Remote
- Understand the principles of effective interpersonal communication.
- Develop active listening skills to better understand others.
- Learn to express themselves clearly and assertively.
- Master techniques for managing and resolving conflicts.
- Build empathy and emotional intelligence to strengthen relationships.
This program is intended for professionals involved in Communication and Writing Skills.
- Professionals looking to improve workplace communication and collaboration.
- Managers and team leaders aiming to build stronger teams.
- Individuals seeking to enhance personal relationships.
- Customer service representatives and client-facing roles.
- Anyone who wants to communicate more effectively in their daily interactions.
This course is highly interactive and practical, featuring: -
Day1
Foundations of Interpersonal Communication
- What is interpersonal communication? Key principles and importance.
- The communication process: Sender, message, receiver, and feedback.
- Barriers to effective communication and how to overcome them.
- Activity: Self-assessment of communication strengths and weaknesses.
Day2
Active Listening and Empathy
- The importance of active listening in building relationships.
- Techniques for active listening: Paraphrasing, summarizing, and asking questions.
- Developing empathy: Understanding others’ perspectives and emotions.
- Activity: Role-playing active listening and empathetic responses.
Day3
Verbal and Non-Verbal Communication
- Speaking clearly and assertively: Tone, pace, and word choice.
- The role of non-verbal communication: Body language, eye contact, and gestures.
- Aligning verbal and non-verbal cues for consistent messaging.
- Activity: Practicing verbal and non-verbal communication in pairs.
Day4
Managing and Resolving Conflicts
- Understanding the sources of conflict in communication.
- Strategies for constructive conflict resolution: Collaboration and compromise.
- De-escalating tense situations and finding common ground.
- Activity: Role-playing conflict resolution scenarios.
Day5
Building Trust and Strengthening Relationships
- The role of trust in interpersonal communication.
- Techniques for building and maintaining trust through dialogue.
- Emotional intelligence: Managing emotions and fostering positive interactions.
- Course wrap-up: Key takeaways and action plans for continued improvement.
SPARK Training Certificate of Completion is awarded to participants who attend and complete the full training course.
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