Employee performance and workplace behavior significantly influence organizational success and productivity. This course provides participants with practical approaches to understanding employee attitudes, improving performance management processes, strengthening communication, and addressing workplace challenges effectively while supporting employee growth and development.
Human Resources and Training
Managing Employee Performance, Behaviour & Attitudes
Employee performance and workplace behavior significantly influence organizational success and productivity. This course provides participants with practical approaches to understanding employee attitudes, improving performance management processes, strengthening communication, and addressing workplace challenges effectively while supporting employee growth and development.
Upcoming dates
Classroom
| Start date | End date | Location | Fee | Registration |
|---|---|---|---|---|
| Barcelona - Spain |
€1,925 + VAT
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| Frankfurt - Germany |
€1,625 + VAT
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| Kuala Lumpur - Malaysia |
€1,400 + VAT
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| Amsterdam - Netherlands |
€2,125 + VAT
|
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| London - United Kingdom |
€2,100 + VAT
|
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| Kuala Lumpur - Malaysia |
€1,400 + VAT
|
→ | ||
| Munich - Germany |
€2,125 + VAT
|
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| Geneva - Switzerland |
€2,625 + VAT
|
→ |
Online live
Remote
- Understand behavioral and psychological factors affecting workplace performance
- Apply effective performance management techniques
- Improve communication and feedback skills
- Support employee development and talent management initiatives
- Conduct effective performance appraisal discussions
- Address challenging behaviors and workplace conflicts professionally
- Develop practical strategies for improving organizational performance
This program is intended for professionals involved in Human Resources and Training.
- HR professionals
- Managers and supervisors
- Team leaders
- Employee relations specialists
- Learning and development professionals
- Performance management practitioners
- Professionals responsible for employee development and engagement
The course combines interactive presentations, case studies, practical exercises, role plays, group discussions, self-assessment activities, and workplace simulations to ensure effective application of concepts and techniques.
Day1
Understanding Human Behaviour and Emotional Intelligence
- Exploring psychological factors that influence workplace behavior
- Understanding self-awareness and interpersonal awareness concepts
- Examining how beliefs and attitudes influence performance and behavior
- Identifying different personality characteristics and working styles
- Understanding emotional intelligence and its impact on workplace relationships
- Developing self-awareness and stronger interpersonal effectiveness
Day2
Performance Improvement and Employee Development
- Understanding the principles of employee performance management
- Identifying causes of declining performance and workplace barriers
- Applying structured approaches to performance discussions
- Strengthening communication skills for performance-related conversations
- Applying positive reinforcement techniques to encourage performance improvement
- Developing practical approaches to performance improvement planning
Day3
Talent Management and Workforce Performance
- Understanding talent management concepts and organizational value
- Reviewing employee sourcing and workforce planning approaches
- Exploring resource planning concepts and workforce flexibility strategies
- Understanding workforce structures and changing organizational needs
- Differentiating succession planning and talent development approaches
- Developing strategies for sustaining workforce capability and performance
Day4
Performance Feedback and Appraisal Effectiveness
- Understanding the principles of effective performance evaluation processes
- Managing performance discussions within diverse workplace environments
- Recognizing common appraisal challenges and reducing evaluation errors
- Structuring productive and effective performance review meetings
- Applying emotional intelligence principles when delivering feedback
- Strengthening employee engagement through constructive discussions
Day5
Managing Difficult Behaviors and Workplace Relationships
- Supporting career development and employee growth opportunities
- Understanding and managing challenging workplace behaviors
- Identifying behavioral communication styles and response approaches
- Managing difficult conversations and workplace interactions effectively
- Handling emotionally charged situations professionally
- Developing a personal action plan for continuous management improvement
SPARK Training Certificate of Completion is awarded to participants who attend and complete the full training course.
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