Human Resources and Training

Pension Scheme and Administration

Effective pension administration is essential for protecting employee benefits, ensuring regulatory compliance, maintaining accurate records, and delivering reliable retirement services. Pension professionals must understand scheme structures, contribution processes, benefits management, governance, and member communication. This course provides participants with practical tools to manage pension schemes efficiently while reducing risk and improving service quality.

HRT-064Kuala Lumpur - MalaysiaHuman Resources and Training
Course schedules
Upcoming dates Classroom
Start date End date Location Fee Registration
Kuala Lumpur - Malaysia
€1,400 + VAT
→
London - United Kingdom
€1,925 + VAT
→
Munich - Germany
€2,125 + VAT
→
Amsterdam - Netherlands
€2,100 + VAT
→
London - United Kingdom
€2,125 + VAT
→
Istanbul - Türkiye
€1,925 + VAT
→
Frankfurt - Germany
€1,925 + VAT
→
Frankfurt - Germany
€1,625 + VAT
→
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Why Attend
Effective pension administration is essential for protecting employee benefits, ensuring regulatory compliance, maintaining accurate records, and delivering reliable retirement services. Pension professionals must understand scheme structures, contribution processes, benefits management, governance, and member communication. This course provides participants with practical tools to manage pension schemes efficiently while reducing risk and improving service quality.

Course Objectives
  • Understand the structure and purpose of pension schemes
  • Identify key responsibilities in pension administration
  • Manage scheme operations and compliance requirements
  • Process pension benefits accurately and efficiently
  • Strengthen records management and data governance
  • Improve pension payroll and payment controls
  • Enhance stakeholder communication and member support
  • Understand strategic trends affecting pension administration
Designed for

This program is intended for professionals involved in Human Resources and Training.

  • HR Professionals
  • Pension Administrators
  • Payroll Professionals
  • Benefits Managers
  • Finance Staff
  • Compliance Officers
  • Anyone responsible for retirement benefit administration
Course Methodology

This course uses an interactive and practical approach through presentations, case studies, process workshops, group discussions, compliance exercises, practical calculations, and real workplace examples.

Course content
Day1

Foundations of Pension Schemes and Administration

  • Purpose and importance of pension schemes
  • Pension administration roles and core responsibilities
  • Main pension scheme types and structures
  • Defined benefit and defined contribution arrangements
  • Occupational pension schemes overview
  • Pension administration lifecycle
  • Regulatory environment and governance principles
Day2

Pension Scheme Operations and Compliance

  • Understanding scheme rules and contribution models
  • Benefit entitlements and member rights
  • Membership eligibility and automatic enrolment processes
  • Documentation and recordkeeping standards
  • Maintaining accurate data and resolving discrepancies
  • Annual reporting duties and regulatory compliance obligations
Day3

Benefits Management and Payment Processing

  • Pension benefit calculations and payment methods
  • Transfer in and transfer out procedures
  • Updating member records after life events
  • Pre-retirement checks and entitlement verification
  • Managing changes in benefits and scheme adjustments
  • Regulatory implications of payment decisions
Day4

Records Management, Governance, and Pensioner Payroll

  • Best practices in pension records management
  • Electronic records systems and data protection rules
  • Retention, storage, and secure disposal of records
  • Pensioner payroll processing and recurring payments
  • Internal controls for payment accuracy
  • Risk management in pension administration
Day5

Strategic Pension Administration and Retirement Planning

  • Strategic goals of effective pension administration
  • Pension funding and investment oversight basics
  • Governance frameworks and audit practices
  • Communicating effectively with members and stakeholders
  • Emerging trends in pensions and legislative updates
  • Final review and practical action planning
The certificate

SPARK Training Certificate of Completion is awarded to participants who attend and complete the full training course.

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