Human Resources professionals need more than technical knowledge to succeed. Strong communication, leadership, problem-solving, relationship management, and decision-making skills are essential for supporting employees and driving organizational success. This course helps participants strengthen the professional skills required to perform effectively and build credibility as HR leaders.
Human Resources and Training
Professional Skills for Human Resources Management
Human Resources professionals need more than technical knowledge to succeed. Strong communication, leadership, problem-solving, relationship management, and decision-making skills are essential for supporting employees and driving organizational success. This course helps participants strengthen the professional skills required to perform effectively and build credibility as HR leaders.
Upcoming dates
Classroom
| Start date | End date | Location | Fee | Registration |
|---|---|---|---|---|
| Barcelona - Spain |
€1,925 + VAT
|
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| Paris - France |
€2,250 + VAT
|
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| Barcelona - Spain |
€2,125 + VAT
|
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| Kuala Lumpur - Malaysia |
€1,400 + VAT
|
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| Dubai - UAE |
€1,400 + VAT
|
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| London - United Kingdom |
€2,100 + VAT
|
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| Munich - Germany |
€2,125 + VAT
|
→ | ||
| Barcelona - Spain |
€1,925 + VAT
|
→ |
Online live
Remote
- Strengthen professional HR communication skills
- Improve problem-solving and decision-making abilities
- Build confidence in handling employee matters
- Enhance relationship management across departments
- Develop leadership and influence skills
- Improve time management and organization skills
- Handle conflict professionally and effectively
- Build a professional HR mindset and presence
This program is intended for professionals involved in Human Resources and Training.
- HR Professionals
- HR Officers
- HR Managers
- Recruitment Staff
- Employee Relations Officers
- Supervisors with HR responsibilities
- Anyone working in Human Resources
This course uses an interactive and practical approach through presentations, case studies, group discussions, role plays, workplace scenarios, self-assessments, and practical exercises.
Day1
Professional Role of HR Management
- Modern role of HR professionals
- Building credibility and trust
- Ethical behavior in HR practice
- Professional image and conduct
- Understanding internal customer needs
- Key challenges facing HR teams
Day2
Communication and Relationship Skills
- Effective verbal communication
- Professional written communication
- Active listening techniques
- Building strong workplace relationships
- Influencing managers and employees
- Managing difficult conversations
Day3
Problem Solving and Conflict Management
- Structured problem-solving methods
- Root cause analysis basics
- Handling employee complaints professionally
- Conflict resolution strategies
- Negotiation techniques for HR professionals
- Making fair and balanced decisions
Day4
Leadership and Personal Effectiveness
- Leadership styles for HR managers
- Taking initiative and ownership
- Time management and prioritization
- Managing pressure and deadlines
- Building resilience and confidence
- Coaching and supporting others
Day5
Strategic Contribution of HR Professionals
- Thinking strategically in HR roles
- Supporting change initiatives
- Using data for better decisions
- Continuous improvement in HR services
- Personal development planning for HR careers
- Final workshop: Build your HR professional growth plan
SPARK Training Certificate of Completion is awarded to participants who attend and complete the full training course.
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