Human Resources and Training

Teamwork & People Development

Individuals do not often work in isolation. Work is primarily a group-based activity and if an organization is to be effective, it needs effective team working at all levels. This practical training course will also focus on how to deal with others and how to understand your own and others behavior. This Teamwork & People Development training course examines the key ingredients of successful team working, which will help build and develop teams within the organization. The training course also includes a number or practical team building activities that are educationally and professionally enriching.

HRT-025Human Resources and Training
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Why Attend

Individuals do not often work in isolation. Work is primarily a group-based activity and if an organization is to be effective, it needs effective team working at all levels.

This practical training course will also focus on how to deal with others and how to understand your own and others behavior.

This Teamwork & People Development training course examines the key ingredients of successful team working, which will help build and develop teams within the organization.

The training course also includes a number or practical team building activities that are educationally and professionally enriching.

Course Objectives
  • Distinguish between groups and teams and list the primary characteristics of effective teams
  • Increase teamwork efficiency
  • Describe the basics of human behavior
  • Increase development within the team
  • Improve interpersonal skills and teamwork
Designed for

This program is intended for professionals involved in Human Resources and Training.

  • All Team Leaders
  • Staff responsible for the development of team members
  • All supervisors, middle managers, department heads and senior managers
  • All superintendents, team leaders and functional leaders and managers
  • Technical staff recently promoted to management or team leader positions
  • Human resource personnel including HR Business Partners and training staff
  • All staff interested in improving their Teamwork & People Development skills
Course Methodology

This course uses instructor-led sessions, guided discussion, and practical exercises built around Day one: Teamwork Essentials, Day two: Team Roles and Behaviours, Day three: Group Dynamics & Human Psychology, and day four: dealing with others - conflict management.

Course content
Day1

Day one: Teamwork Essentials

  • Team development
  • The sociology of the team
  • Characteristics of high-performing teams
  • Teamworking activity
  • The stages of team development
  • Teams leadership and a shared vision
Day2

Day two: Team Roles and Behaviours

  • Understanding team roles and effective teams
  • Creating the ‘perfect’ team
  • Belbin and team roles
  • Self-Perception Inventory
  • Missing team roles
  • Team role activities/games
Day3

Day three: Group Dynamics & Human Psychology

  • The study of groups
  • Social norms
  • Risky Shift Phenomenon
  • Group Process Skills
  • Group Behaviour Interventions
  • Group Cohesiveness
Day4

Day four: Dealing with Others - Conflict Management

  • The nature of workplace conflict
  • Resources for responding to conflict
  • Dealing with ‘difficult people’
  • Recognizing and overcoming false consensus in groups
  • Groupthink
  • Mediation skills
Day5

Day five: Developing Yourself

  • Setting Career Goals
  • What type of learning & development suits you
  • Understanding your career journey
  • Are you suited for leadership or management?
  • Personal career SWOT analysis
  • Personal action planning
The certificate

SPARK Training Certificate of Completion is awarded to participants who attend and complete the full training course.

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